Privacy Policy
Protecting your personal and medical information is our top priority. BCS provides the most comprehensive and effective medical billing services, following HIPAA rules and regulations to secure protected health information.
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At Billing Care Solutions, we value your privacy and are committed to protecting the personal and sensitive information you provide to us. This Privacy Policy outlines how we collect, use, and safeguard your information, in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable privacy laws.
Information We Collect
We collect and process personal, medical, and billing information in the course of providing medical billing services. The types of information we collect include:
- Personal Information: Name, address, phone number, email, date of birth.
- Medical Information: Patient records, diagnoses, treatment details, and other health-related information.
- Insurance Information: Insurance provider details, policy numbers, claims history.
- Payment Information: Payment methods, account numbers, transaction details.
- Usage Information: IP address, browser type, and browsing behavior.
How We Use Your Information
- To process claims and manage billing services.
- To communicate with healthcare providers and insurance companies.
- To comply with HIPAA and other regulatory requirements.
- To improve our services and support experience.
Sharing of Information
We do not sell or rent your personal information. We may share information in the following cases:
- With healthcare providers and insurance companies to facilitate billing.
- With third-party vendors who assist us under strict confidentiality agreements.
- When required by law or government authorities.
Data Security
We use industry-standard security measures to protect your information, including encryption, access control, and regular audits. While we strive to protect your data, no system is 100% secure.
Your Rights
- Access, correct, or delete your personal data.
- Request limits on how we use your data.
- File a complaint if you believe your privacy rights are violated.
To exercise any of these rights, please contact us at info@billingcaresolutions.com or call +1 (302) 244-0434.
Retention of Data
We retain your information only as long as necessary to comply with laws and provide our services. Upon request, we delete information that is no longer legally required to keep.
Cookies and Tracking
Our website may use cookies to improve your browsing experience. You can control cookie preferences through your browser settings.
HIPAA Compliance
We comply with HIPAA regulations and have Business Associate Agreements (BAA) with all providers and vendors who handle PHI (Protected Health Information).
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or laws. Any updates will be posted on this page with a new effective date.
Contact Information
If you have any questions about this Privacy Policy, please contact us:
Billing Care Solutions
📞 +1 (302) 244-0434
✉️ info@billingcaresolutions.com
📍 30 N Gould St, Ste R, Sheridan, WY 82801